OUSON Senior Elite, Home Pro and Travel Lite blood pressure monitors

BLOOD PRESSURE MONITOR CALIBRATION

Calibration service
Care that lasts

Keep your OUSON blood pressure monitor performing at its best, with care from our service team.

Arrange a serviceView pricing
Free calibration while under warranty
Accuracy checks
OUSON service team
Service report included

HOW WOULD YOU LIKE TO SEND YOUR DEVICE?

One service
Two ways to reach us

Visit our team or send your monitor to us.
Choose the option that works for you.

BY APPOINTMENT

Drop in with a booking

Choose a date and time, then bring your monitor and arm cuff to OUSON HQ.

Kota Damansara
BY COURIER

Care, sent from home

Send your monitor and arm cuff, then share your tracking number and return details.

Courier charges are separate from the calibration service. For mail-in service, customers cover the shipping costs for both delivery to our service centre and return delivery after calibration.

No appointment needed

STRAIGHTFORWARD PRICING

A little care
Clear from the start

Know the calibration fee
before arranging your service.

Under warranty

INCLUDED CARE
FreeWorth RM150

Calibration for devices within the warranty period.

Out of warranty

RM30Standard calibration fee

Continued care for your OUSON blood pressure monitor.

If a device under warranty fails the accuracy test, a replacement may be provided, subject to assessment.

FROM YOU, TO US, AND BACK

Care in a few simple steps

  1. 01

    Arrange your service

    Book a Walk-in visit or provide your Mail-in details.

  2. 02

    Bring or send your device

    Include your blood pressure monitor and arm cuff.

  3. 03

    We carry out the checks

    Our service team performs the necessary calibration checks.

  4. 04

    Receive your device

    Your device comes back with a service report.

OUSON / CALIBRATION SERVICE

Arrange your service

Choose walk-in or mail-in and complete your request below.

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A FEW THINGS TO HAVE READY

Before your service

A little preparation helps our team take care of your device.

Read our Warranty Policy

  • Proof of purchase

    Required for warranty cases.

  • Your monitor and cuff

    Bring them along or include both in your parcel.

  • Serial Number & Lot No

    Add both identifiers to your service request.

  • Tracking and return details

    Required when sending your device by courier.

GOOD TO KNOW

A little more clarity

Answers before you arrange your service.

Is calibration free?

Calibration is complimentary for OUSON devices within the warranty period. Once the warranty has expired, a calibration fee of RM30 applies.

Do I need an appointment?

For a Walk-in visit, choose a date and time before coming to OUSON HQ. Appointments are subject to technician availability. Mail-in requests do not reserve a Walk-in slot.

Courier charges are separate from the calibration service. For mail-in service, customers cover the shipping costs for both delivery to our service centre and return delivery after calibration.

What do I send for Mail-in service?

Send your monitor and arm cuff to OUSON HQ. Then provide the courier company, tracking number and complete return recipient details in your request. Keep your courier receipt.

Courier charges are separate from the calibration service. For mail-in service, customers cover the shipping costs for both delivery to our service centre and return delivery after calibration.

Are shipping fees included?

Courier charges are separate from the calibration service. For mail-in service, customers cover the shipping costs for both delivery to our service centre and return delivery after calibration.

What happens if the device fails the accuracy test?

If the device is under warranty and fails the accuracy test, a replacement may be provided, subject to assessment.

Will I receive a service report?

A calibration report is provided after the service.

Terms & Conditions
  1. Free calibration is available only for devices under warranty.
  2. Replacement is applicable only if the device fails the accuracy test.
  3. Customers must provide proof of purchase for warranty claims.
  4. Walk-in services require an appointment and are subject to the availability of technicians at the service center.
  5. Courier charges are separate from the calibration service. For mail-in service, customers cover the shipping costs for both delivery to our service centre and return delivery after calibration.